|
|
| |
|
|
|
|
 |
|
|
|
|
|
|
|
CALL US TODAY
0845 881 2277
Local Rate Call Cost |
|
|
|
|
|
|
 |
Splicecom Maximiser - Protecting YOUR
Investment
|
 |
| |
|
|
 |
|
|
SpliceCom Maximiser is a
true, next generation telephone system for
business
|
It was designed at
the very beginning of the 21st Century to take
advantage of all the powerful new advances in
recently proven architectures and technologies.
Equally as important, it has been developed to
work with – and so maximise - your existing
investment in IT applications and
infrastructure.
|
Maximise Your Investment In Web Based Technology
|
| The Gartner Group talks of The Real
Time Enterprise – the use of web-based applications
to reduce the time taken to accomplish every day,
“bread and butter” business tasks. This is achieved
by ensuring that the right information gets to the
right people at the right time. The convergence of
voice with IT applications is the key to achieving
the Real Time Enterprise – Maximiser has been
developed from day one to deliver this advanced
service in an easy to implement/simple to use
manner. |
|
SpliceCom’s PCS 50 IP Softphone/Phone
Partner application and PCS 410 colour screen IP
Phone both support integrated web browsers – this
allows any HTML page or content to be directly
“pushed” to the screen of this phone/application.
This could be :
- A page on the World Wide Web
- Content from your company’s Intranet
- Images from a Web Cam or IP Video Server
- A customer/supplier record from a
web-enabled application
- Or any other page in HTML format
|
 |
 |
 |
 |
| |
|
|
|
This content can be pushed to the
PCS 410/PCS 50 screen based on a wide range of
criteria;
- Incoming Customer/Client CLI
- Department (Group) or DDI number dialled
- Automatically based on time of day/day of
week
- In response to an external “action” provided
through a pre-set code dialled on a telephone, a
button being pushed, or an alarm being
triggered, etc,
When linked to a phone call, Maximiser’s
configuration allows the chosen page to be pushed to
the phone/application screen either as the call is
presented, or when the call is answered. This can be
individually configured for each User and Department
on the system.
|
Liberate Your Intranet or Website
|
| If you’re running a
company Intranet or hosting your own Website then
you’ve already made a significant investment in
web-based technology. maximiser allows you to get
even more from what you already have. Telephones
take up significant “Real Estate” on every desktop –
space that’s essentially wasted when the phone’s not
being used. By building the PCS 410 IP Phone around
a large (640 x 480 pixel) full colour touch-screen,
that space is liberated and can now be used 24/7. A
default page can be configured for each User, which
as the browser is effectively “sealed” remains
completely under the change control of the IT
manager – unless they elect otherwise. Most
companies make this default page their Intranet home
page – but again it could be anything, and can be
configured individually for each User. |
 |
 |
 |
In-House Web Development Skills ?
|
| If you
already have in-house personal to develop your
website or Intranet, then you’ve got all you need to
make maximiser truly “sing & dance” to meet your
every business need. maximiser is both configured
and managed through a standard web browser. PHP, a
standard, server side scripting language, is used to
action these changes, whilst the Lightweight
Directory Access Protocol (LDAP) standard is used to
dynamically read and write changes to the maximiser
database. |
| This allows any change
that can be made via the system manager, to be built
in to a bespoke page using PHP scripting. For
example, SpiderSystems, a sub-contract IT Management
Company employed by Sir William Perkins’s School,
Chertsey, used PHP Scripting to build a system
voicemail page for the Staffroom PCS 410. This shows
which teachers have outstanding voicemails and
allows them to listen to them after entering their
PIN code. |
|
Get Off My Land !
|
Resource “ownership” takes on
critical importance when migrating to a truly
converged business network. Do different people or
groups within your organisation manage the
Application Servers, IP Infrastructure and Business Telephone
System? If the answer’s yes, are you in a position
to unite their sometimes-disparate goals, wants and
needs for the greater good of the company? The
SpliceCom Maximser
allows you to side-step all of these potential
issues by offering all these components within the
overall system design – should you choose to use
them. Each Call Server and Remote Call Server
contains an integrated Apache Web Server, allowing
customised web pages to be mounted internally
without the need to involve those responsible for
the company’s Application Servers. Even simple
database applications can be hosted on the Maximiser Call
Server/Remote Call Server using MySQL – again
totally independent of existing applications. For
information on how to deploy the SpliceCom Maximiser independently
from your existing IP infrastructure please see the
IP
Telephony section.
|
Traditional CTI Supported Here
|
 |
| Despite the advanced
web-enabled convergence capabilities enabled by the
deployment of Maximiser, SpliceCom recognise that
there will still be a need for the integration of
legacy applications that cannot be web enabled. As
such support for TAPI is provided for the Windows
environment and AppleScript for those using Apple
Macintosh. |
Your LAN Infrastructure is “Maximiser Ready”
|
| SpliceCom Maximiser's distributed
architecture allows you to overlay it on your
existing LAN infrastructure, where it will continue
to deliver service, totally independent to any
network changes and equipment upgrades you will make
as your needs evolve. PBX replacement, separate LANs
for voice & data or a fully converged network –
maximiser fits all needs. This enables you to enjoy
significant cost savings by using your distributed
cabling system for phone calls – even if your LAN
switches don’t support Quality of Service (QoS). For
more details see the
IP
Telephony page. |
|
 |
|
 |
Existing PBX? Replace or Migrate
|
| If you're looking to replace your
existing business phone system then the investment
protection offered by SpliceCom's Maximiser is
likely to be a key factor in your decision making
process. You can install the required number of
SpliceCom Maximiser modules, Call Server, Trunk and Phone, in
a single cabinet in exactly the same manner as a
traditional PBX and retain your existing investment
in copper plant. By terminating your existing
twisted pair cabling with RJ-45 connectors they can
be directly connected to the Maximiser Phone
Modules. Maximiser also allows you to retain your
existing investment in traditional analogue phones –
but provides far greater facilities. A single
connection from the Splicecom Call Server fed into your
existing LAN network is all it takes to further
energise your existing phones by allowing them to
work in “Partnership” with SpliceCom’s PCS 50
application running on Windows, Apple Mac OS X or
Linux PCs. This delivers all the system features &
facilities provided by SpliceCom’s top of the range
PCS 410 IP Phone to analogue phone users. For more
details see the
IP Telephony
page. |
|
 |
Not ready to change your existing
PBX yet, but need to expand the number of extensions
and trunks or add new facilities? SpliceCom
Maximiser can connect to your existing telephone
system via Primary Rate or Basic Rate ISDN S-Bus
connections or DPNSS. We’ve already added some
specific features to provide a very cost effective
and feature rich migration strategy for those
currently using the SDX Business
Systems/Lucent/Avaya INDeX system. We’re planning to
do the same for Mitel SX2000, Siemens/Plessey/GPT
iSDX/Realitis & BT/Nortel Meridian users as well.
|
For True Business Benefits Think “What” Not
“How”
|
The treatment of telephone calls is
changing. Whilst telephone systems used to stand
alone, totally isolated from computer hardware and
software, voice has now moved centre stage in its
new role as a key IT application for many forwarded
thinking organizations.
As with all new technology forms it's very easy to
lose sight of the true commercial value in Business
Telephony, which lies in what's delivered - not how
it's delivered. At SpliceCom, we believe that the
ability to take a digital business phone and replace
it's 4-wire proprietary interface with a LAN
connection, could potentially provide cost savings,
but it doesn't provide any significant business
benefits. This can only be achieved when IP-Enabled
PBXs give way to pure IP PBXs allowing voice to be
treated as another, albeit a very significant, IT
application. Only then will true convergence, that
of voice with web-enabled business applications,
become a reality. As such, we still feel that the
massive installed base of analogue telephones will
still have a significant role to play in this
converged future - connected via the LAN and with
the ability to be used in conjunction with a
platform independent application - until such time
that low-cost IP Phones can be delivered at the
same, or better, price point. |
|
