Our telephone systems have been used in all areas of business & commerce including: VoIP phone and mail facilities for schools, university and other educational establishments Multi-tenancy call server systems for local and regional government departments Telephone call centre systems for the emergency services including the police, fire and medical services Multi-extension telephone systems for hotels and business offices Audio and visual conference systems for sporting stadiums, corporate offices and government buildings

NEC XN120 MyCalls Call Recorder

Enabling Communications UK Ltd

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NEC XN120 MyCalls Call Recorder
 

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NEC XN120 MyCalls Call Recorder
  NEC XN120 Small Business Phone System
Call Management Information Systems and Call Recording provides your business with a fast and quantifiable return on investment, as today’s business environment needs to operate efficiently as well as improve customer relationships.
As a large number of business transactions now take place via the telephone, it may be vital to ensure your critical telephone conversations are recorded. Whether you record your telephone conversations full time for compliance, or record randomly for quality monitoring, the XN120 MyCalls Call Recorder gives small to medium enterprise the same benefits advantages as a large corporation. Protecting your business by proving ‘who said what’ in a dispute may be critical and could save you time and money. Call Recording is also a good way to train future staff on call handling.

The NEC MyCall Call Recorder enables you to make fully encrypted call recordings of all incoming and out-going telephone calls. With no separate GUI interface necessary the recordings are simply retrieved using your existing My Calls Call Manager interface.
MyCalls Call Recorder software is low cost, versatile and adaptable to the needs of any size of business. The SME is able to benefit from the same sophisticated technology that was formerly reserved for the larger corporation.

Call management information systems perform essential functions in maximising operational efficiency and improving customer relationships.
The value of call recording is increasingly recognised – and My Calls Call Recorder delivers
a complete solution that is efficient, flexible and cost effective.

NEC XN120 Call Recording Features
  • Encourages effective staff training that callers receive highest levels of service.
  • Facilitates audit trails
  • Ensures compliance with specific industry regulation.
  • Helps resolve customer and staff disputes.
  • Calls are encrypted. They cannot be tampered with or altered and therefore can stand up as evidence in court
  • Calls can be archived
  • Calls are compressed at a ratio of 1GB for 100 hours of recording
  • Specific extensions, DDI’s, ACD Groups, Users, Callers or Call Types can be excluded from being recorded if need be.
  • Recorded files can be exported as WAV or WMA
  • Calls are streamed from server to the client PC
  • Calls can be saved to a folder location
  • All calls are backed up to DVD
  • Calls recorded in stereo to allow the person listening to the call determine who said what
  • Easy to Install
  • Simple End User operation and so no expensive training are required

NEC XN120

NEC XN120 MyCalls Call Recorder
Call our NEC Team today on  0845 881 2277 or Email them

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Supplier of business phone systems including IP Phone, call servers, voice mail, PABX, phone serve and VoIP telephony