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Need a little advice?
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01992 892323
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IP Phone Systems
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VoIP (Voice over Internet Protocol)
Telephone Server
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| Select Service Ltd offer
a full range of IP phone systems from major manufactures
including Splicecom, NEC, Mitel and Inter Tel. |
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An IP phone system gives
you the freedom to call local or anywhere in the world
using the Internet to provide low cost calls and using
the very latest technology at very affordable pricing.
More and more small and medium sized companies are
moving over to IP phone systems to enjoy the savings
that can be achieved. Our systems start from 4 to 10,000
extensions with all the features expected of a business
telephone system.
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What is an IP Phone System?
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| IP Phones
(Internet Protocol) or VoIP Phones
(Voice over Internet Protocol),
as it is also known, is a way to make phone calls using
the internet (or your company's private network) as
the transmission method, instead of by a landline. You
can make and receive calls from other IP phone system
users, mobile users, and people with ordinary landlines.
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The integration between any ordinary
line and VoIP is complete and undetectable to callers
and call costs are much reduced or quite often free.
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Why use an IP Phone Systems
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| IP Phone System call costs |
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| Call cost savings for everyone
with IP phone systems is one reason. It cuts your business
and personal telephony cost. |
Calls from an IP phone system
to another IP phone go via the internet. Providing
you have access to an internet connection, at home,
work, hotel or wherever you happen to be on the planet,
your
IP phone system to IP phone system
call cost will be FREE!
Calls from IP phones to landlines or mobiles will
start their journey via the internet and will only use
the landlines or airwaves for the last part - to connect
to the non-IP phone. Therefore you only pay call cost
for just the last part of the IP phone call's journey,
which is considerable cheaper (and getting cheaper)
than paying for the full distance. |
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IP Phone Systems - Ok, the
benefits?
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| IP Phone System flexibility |
Apart from IP phone call cost savings, what are
other benefits? Flexibility is another great advantage
of IP phone systems. Small to medium-sized businesses
with several employees, especially those with distributed
offices or tele-workers, are likely to get the maximum
benefit from IP Phone systems.
You can configure your IP phone system to give whatever
impression you want to customers. For example, if you
have employees, offices or travelling personnel in other
areas of the UK or abroad, you can give them all an
extensions on your main office number and calls can
be placed as usual. Or give them their own numbers
with the same area code as your head office. No matter
where they are, no-one will know whether you have city
centre offices, or a virtual office, in your main office
or at home! Whilst working away your IP phone will call
and receive calls as if you were back at the office,
no need to transfer the calls before leaving the office.
IP Phone Integration
Another benefit is that an IP phone also usually allows
SMS massaging, email, data transfer and fax facilities
to name but a few. Many IP phone systems also integrate
with office software such as Microsoft and accounting
packages etc..
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IP Phone Systems - What do I need?
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| There are
3 main options: |
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A software IP phone: a piece of software that
you run on your computer that allows you to make and
receive phone calls. You then use this with a headset
or a speaker phone to provide the microphone and speakers.
A VoIP adaptor: a physical adaptor which allows
you to plug a traditional analogue or cordless phone
into a IP system. This is helpful if you are upgrading
to a IP phone system as they allow you own phones to
be used.
An IP Phone: this is a full telephone which is
100% VoIP. It will plug into an Ethernet port on your
broadband network.
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What
are the differences?
IP phones provide better sound quality than software
phones because the telephone has signal processing chips
in it which are dedicated to handling the voice call,
although many soft phone programs allow a phone to be
connected to your computer or laptop which give you
the best of both worlds. IP phones also provide greater
ease of use for most customers as the familiar interface
of a telephone (dial and pick up the receiver) means
that they are able to make and receive phone calls easily
without having to understand a new computer program.
The VoIP adaptor option allows you to make use of all
your old phones which can help save costs when you start
upgrading to a IP phone system.
That said, software IP phones are useful for customers
who travel using laptops regularly, and also desk bound
operators who are handling high volumes of calls. |
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| Call our
IP Team today for advice on your IP phone system requirements
and start saving on call costs |
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